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The City of Edmonton’s Office of Public Engagement (OPE) is the central hub of the City’s public engagement activities. Office staff support City Council and Administration by:

  • Providing advice to the departments that carry out public engagement
  • Leading the City’s public engagement effort on large, city shaping projects
  • Being the caretaker of the City’s policies, frameworks, and tools for public engagement, including online engagement
  • Facilitating a network of City public engagement practitioners (OPEN – The Office of Public Engagement Network)
  • Coordinating, advising on, and undertaking market research activities
  • Managing a roster of pre-qualified public engagement and market research consultants
  • Researching, coordinating, and piloting best practices in civic education and leadership
  • Supporting innovation in the field of public engagement

Policy C593 – Public Engagement

The City of Edmonton’s Public Engagement Policy (C593) was approved by City Council in April 2017. It provides the foundation for the City’s approach to public engagement, including:

  • Purpose
  • Application
  • Role of Decision Makers
  • Respectful and Safe Discussion and Debate
  • Definition
  • Spectrum
  • Vision
  • Guiding Principles
  • Supporting Activities

The Policy is supported by the Public Engagement Procedure, which provides direction to Administration on implementing the Policy and includes:

  • Initiation
  • Execution
  • Goals and Outcomes
  • Roles and Responsibilities

Market Research

A specialized part of the Office’s work is market research. A distinct field in its own right, market research is used to gather data and information from citizens to inform planning and decision making. To learn more about the City’s approach, please visit the market research page.

Upcoming Public Engagement

For More Information

Cory Segin

Title Director - Public Engagement



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