The City of Edmonton’s Office of Public Engagement (OPE) is the central hub of the City’s public engagement activities. Office staff support City Council and Administration by:
- providing advice to the departments that carry out public engagement,
- leading the City’s public engagement effort on large, city shaping projects,
- being the caretaker of the City’s policies, frameworks, and tools for public engagement, including online engagement,
- facilitating a network of City public engagement practitioners (OPEN – The Office of Public Engagement Network),
- coordinating, advising on, and undertaking market research activities,
- managing a roster of pre-qualified public engagement and market research consultants,
- researching, coordinating, and piloting best practices in civic education and leadership, and
- supporting innovation in the field of public engagement.
Policy C513 – Public Involvement
The City’s policy on public engagement (C513 – Public Involvement) is the guiding document for the City’s approach to public engagement. Passed by City Council in 2006, it requires that public involvement planning define:
- Why the public is being involved
- What the public can expect
- How the public will be involved
- How they will be advised of the outcome of the issue
- How they evaluate the process they took part in
The Policy is supported by the Involving Edmonton Framework, which is composed of:
Standards of Practice
Continuum of Public Involvement
Public Involvement Handbook (Involving Edmonton), which brings all the pieces together and is a step-by-step guide to building a Public Involvement Plan.
A specialized part of the Office’s work is market research. A distinct field in its own right, market research is used to gather data and information from citizens to inform planning and decision making. To learn more about the City’s approach, please visit the market research page.