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The City of Edmonton’s Public Engagement Section is the central hub of the City’s public engagement activities. Office staff support City Council and Administration by:

  • Providing advice to the departments that carry out public engagement
  • Leading the City’s public engagement effort on large, city shaping projects
  • Being the caretaker of the City’s policies, frameworks, and tools for public engagement, including online engagement
  • Facilitating a network of City public engagement practitioners (OPEN – The Office of Public Engagement Network)
  • Coordinating, advising on, and undertaking market research activities
  • Managing a roster of pre-qualified public engagement and market research consultants
  • Researching, coordinating, and piloting best practices in civic education and leadership
  • Supporting innovation in the field of public engagement

Policy C593 – Public Engagement

The City of Edmonton’s Public Engagement Policy (C593) was approved by City Council in April 2017. It provides the foundation for the City’s approach to public engagement, including:

  • Purpose
  • Application
  • Role of Decision Makers
  • Respectful and Safe Discussion and Debate
  • Definition
  • Spectrum
  • Vision
  • Guiding Principles
  • Supporting Activities

Market Research

A specialized part of the Section’s work is market research. A distinct field in its own right, market research is used to gather data and information from citizens to inform planning and decision-making. To learn more about the City’s approach, please visit the market research page.

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Title Public Engagement Section



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