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About the Department

Integrated Infrastructure Services was created on March 1, 2016 to design and deliver infrastructure on behalf of Council and citizens. This department is responsible for delivering more than $4 billion in infrastructure projects over the next few years.

Business Planning and Support

The Business Planning and Support branch consolidates essential services to develop and deliver quality infrastructure:

  • business and budget planning
  • project management
  • quality management
  • engineering services
Building Great Neighbourhoods

The Building Great Neighbourhoods branch will undertake all "develop and deliver" elements supporting the Building Great Neighbourhoods program, including Open Space, Drainage Renewal and Road Renewal.

Infrastructure Planning and Design

The Infrastructure Planning & Design branch connects with stakeholders, business partners and community in the design phase, and determines the scope, schedule and budget of projects before transitioning to the delivery phase.

Infrastructure Delivery

The Infrastructure Delivery branch uses consistent project management practices and provides focused contract management. This area consolidates all in-house construction services in one area for improved efficiency.

LRT Delivery

The LRT Delivery branch provides project management services for planned and approved LRT projects. It manages contracts for design and construction, identifies and evaluates project delivery strategies, and coordinates construction with other departments and utilities. This area is building a body of knowledge on P3 projects and large design and build programs.

For More Information

Office of the General Manager

Telephone 311

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