Articulating how IT supports the strategic direction of the City, Council Initiatives, Open City, the Corporate Services Modernization Agenda as well as City initiatives.
Technology is reshaping the way people and organizations do business and the way Edmontonians live their lives. As these changes occur, the City of Edmonton’s information and technology branch is working to develop innovative and sustainable technology solutions to meet the expectations of citizens and City of Edmonton staff.
Staff use their experience, knowledge and expertise to provide the City with highly available and sustainable solutions and services. By helping bring the City’s priorities to life through technology, the branch is advancing the organization’s strategic plan, The Way Ahead.
IT Application Services partners with business areas to identify IT needs and develop strategic and operational IT plans, providing application knowledge management and IT service fulfillment services to City business areas.
Corporate IT Services
Corporate IT Services meets the needs of the City by striving to balance and integrate the need to innovate and improve business delivery while optimizing cost, value, risk, security and availability of information. This area ensures that IT is strategically partnering with the business to deliver effective, efficient and innovative uses of technology that will bring The Way Ahead to life.
IT Infrastructure Services provides sustainable, energy-efficient and innovative IT infrastructure solutions that adapt to the City’s evolving needs and assist the City in achieving strategic outcomes.