The 2020 Employee Experience Survey measures concerning behaviours that employees are experiencing in the workplace. This approach is different than what was done in previous surveys, and provides more detail into specific behaviours that employees are experiencing. Measuring the experiences that employees have with behaviour zones provides the City with more detailed information that will inform actions to create and sustain a respectful workplace.
In 2018, 24% of employees perceived that they had experienced harassment in the workplace. With the increase in options to break concerning behaviour down, only 9% of employees indicated that they had experienced harassment. The most common concerning behaviour experienced by employees, were in the yellow zone of behaviour, which can be defined as unprofessional behaviour that can negatively impact workplaces and work relationships. This includes things like micromanaging, people not doing what they said they would do, idle gossip and interrupting. Fortunately. the behaviours get less common when we look at more serious orange and red zone behaviours.
We will continue to monitor and address concerning behaviour in the workplace at the City.
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