Communications helps City departments provide information to City staff and the public. It provides advice, consultation, communications planning and programs, advertising and graphics services, media relations, council services and civic events services.
About the Department
Communications & Engagement is striving towards a city built with trust and confidence of its citizens, communities, partners, staff and stakeholders.
The Engagement branch connects citizens with their City through a variety of communication channels. Annually, over 2 million interactions occur through 311 and over 11 million visitors access edmonton.ca, providing 24-hour access to City of Edmonton information, programs and services.
External and Intergovernmental Relations develops and implements strategies and initiatives to assist the City of Edmonton in fostering relationships with and influencing other orders of government and external stakeholders.
External and Intergovernmental Relations communicates the City’s positions on key policy issues, articulating its priorities and ensuring understanding of the City’s vision and priorities.
The Office also has responsibility for attracting major events to Edmonton.
Marketing is working towards building the City of Edmonton's brand, ensuring a single, clear voice to citizens, communities, and stakeholders, and supporting Council's vision of building a great City.