Communications Services helps City departments provide information to City staff and the public. It provides advice, consultation, communications planning and programs, advertising and graphics services, media relations, council services and civic events services.
About the Department
Communications & Engagement is striving towards a city built with trust and confidence of its citizens, communities, partners, staff and stakeholders.
The Engagement branch connects citizens with their City through a variety of communication channels. Annually, over 2 million interactions occur through 311 and over 11 million visitors access edmonton.ca, providing 24-hour access to City of Edmonton information, programs and services.
Marketing Services is working towards building the City of Edmonton's brand, ensuring a single, clear voice to citizens, communities, and stakeholders, and supporting Council's vision of building a great City.
External Relations is a branch in the Communications and Engagement department.