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Animal Care & Control Centre Image

The Animal Care & Control Centre is where Edmonton’s stray and lost pets are housed. The facility takes care of animals until their rightful owners can be found or until they are transferred to an adoption agency.

Staff at the facility is trained to look after the health and well-being of all pets in our care by providing:

  • First aid and veterinary care for animals that come in with an injury
  • Quality food
  • Kennels that are cleaned and disinfected throughout each day
  • Vaccinations to protect from infection
  • Specialty care for unique pets by consulting with the Edmonton Reptile and Amphibian Society, Alberta Ferret Society, Wildlife Rehabilitation Society and others

The Animal Care and Control Centre:

  • Houses more than 6,000 lost pets found in Edmonton each year
  • 2,120 square metre (22,800 square feet) building holds up to 120 dogs and 150 cats
  • Has an area specially designed for the other pets we occasionally find, like reptiles and rabbits
  • A one-stop shop for pet licensing, stray animal care and enforcement services
  • Animal Care & Control officers are based at the centre
  • The Edmonton Humane Society is right next door

Virtual Tour

Frequently Asked Questions

How do I get to the Animal Care & Control Centre?

The Animal Care & Control Centre is located at 13550 -163 Street, and shares its entrance with the Chappelle Centre for Animal Care, home of the Edmonton Humane Society.

When travelling westbound on 137 Avenue, turn left onto 163 Street. Proceed south along 163 Street until you see the monument signs for the Chappelle Centre for Animal Care and the Animal Care & Control Centre.

When travelling eastbound on 137 Avenue, turn right onto 163 Street. Proceed south along 163 Street until you see the monument signs for the Chappelle Centre for Animal Care and the Animal Care & Control Centre.

What does the City do to find a lost pet's owner?

Every animal that enters our Animal Care & Control Centre is searched for tags, a tattoo or a microchip.

When an animal has a valid pet licence and is wearing tags, we can immediately contact the owner. A tattoo or microchip with up-to-date information on file also helps us to contact the owner.

Every animal that enters our facility also has its picture posted on PetLynx, an automated recovery network that matches lost pet and found pet reports.

How long are animals kept at the Animal Care & Control Centre?

Animals with no identification are kept up to three business days and animals with identification are kept up to 10 business days.

After that, adoptable animals are transferred to the
Edmonton Humane Society and other rescue groups.

For More Information

Animal Care & Control Centre

13550 - 163 Street
Edmonton, AB
Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

Fax 780-496-8824
Email 311@edmonton.ca

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