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Vehicle for Hire

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Dispatch and Vehicle for Hire Fee Reductions

On April 6, 2021, City Council approved a 100% reduction in 2021 dispatch and vehicle licence fees for limousines and a 50% reduction in these fees for all other vehicles for hire. The fee reduction will be automatically applied when licensees renew their licence or apply for a new licence.  For licensees who already received a credit for their 2021 fees, the fee reduction will be applied to their 2022 fees. The fee reductions are one way the City is helping support the industry through the pandemic recovery.

Transporting Passengers

Vehicles for Hire in Edmonton transport passengers from one destination to another for a fee. These vehicles could include limousines, shuttles, taxis, rideshare companies, or other types of transportation services.

Regulations

The Vehicle for Hire Bylaw 17400 allows the City of Edmonton to regulate transportation services to ensure:

  • public safety and consumer protection
  • accessible vehicle-for-hire services
  • fair competition and open innovation

Vehicle for Hire

Dispatch and Vehicle Licence Fee Reductions

On October 5, 2020, City Council approved a 100% reduction in 2020 dispatch and vehicle licence fees for limousines and a 50% reduction in these fees for all other vehicles for hire. For licensees who already paid their 2020 fees before the reductions were announced, a credit will be applied to their 2021 fees. The fee reductions are one way the City is helping to relieve concerns about financial strain raised by the industry due to COVID-19.

Vehicle For Hire Types

There are different types of vehicle for hire operating in Edmonton, and each type is regulated differently. The following summarizes the types of vehicle for hire and some of the general regulations that apply.

Taxis and Accessible Taxis

  • Taxis must have a toplight and a meter
  • Taxis can be hailed from the street
  • Accessible taxis prioritize requests from passengers who require mobility aids
  • Accessible taxis may be hailed from the street

Limousines

  • Limousines are luxury vehicles for hire
  • These include sedans, stretch limousines and SUVs
  • Limousines must be prearranged and must not be hailed from the street

Shuttles

  • Shuttles can only pick up and drop off passengers at fixed locations set by a predetermined route and schedule
  • Shuttles must be prearranged and may not be hailed from the street

Transportation Network Vehicles (TNVs)

  • TNVs look like vehicles that anyone can own and operate. These are regulated by the Province of Alberta and the City.
  • TNVs are required to display a company marking on the front and back of the vehicle.
  • TNVs do not have a toplight, meter, or use the words "taxi", "cab", or "taxicab" on vehicle advertising.
  • TNVs must be prearranged and can not be hailed from the street. They cannot use taxi stands.

Private Transportation Providers (PTPs)

  • PTP vehicles look like vehicles that anyone can own and operate. These are licensed only by the City.
  • PTP vehicles are not required to display a company marking on the front and back of the vehicle.
  • PTP vehicles do not have a toplight, meter, or use the words "taxi", "cab", or "taxicab" on vehicle markings.
  • PTP vehicles must be prearranged and can not be hailed from the street. They cannot use taxi stands.
Driver and Vehicle Licensing
Licences are required for vehicle for hire drivers and their vehicles to ensure passenger and driver safety.
Vehicle for Hire for Passengers
The City of Edmonton wants to make sure everyone travelling around the Edmonton region in a vehicle for hire is travelling safely.
Dispatcher Licensing
A Vehicle for Hire Dispatch Licence is issued to a person that dispatches vehicles for hire.

Related Documents

Vehicle for Hire Fees 2019

Vehicle for Hire Bylaw 17400

Includes details about driver licensing, fees and other Vehicle for Hire operations in the City of Edmonton.

Service Dogs Act

Blind Persons' Rights Act

For More Information

Vehicle for Hire Licensing Information

2nd floor, 10111 104 Avenue NW
Edmonton, AB
T5J 0J4

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311
Email vehicleforhire@edmonton.ca

To File a Vehicle for Hire complaint

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

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