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Vehicle for Hire Types

Vehicles for Hire in the City of Edmonton transport passengers from one destination to another for a fee. These vehicles could include limousines, shuttles, taxis, rideshare companies, or other types of transportation services.

2017 Bylaw Update

On June 27, 2017, City Council approved bylaw changes to Vehicle for Hire Bylaw 17400 to address issues raised by the vehicle for hire industry. The changes became effective July 15, 2017.

For more information on the bylaw changes, please consult item 6.9 in the June 19 Community and Public Services Committee agenda or contact the Business Licensing and Vehicle for Hire team.

Application and fee details for regional and commercial private transportation providers.
Information about the requirements for taxi driver, accessible taxi driver licences and plate transfers.
The requirements for driver's and dispatch licences for limousines and shuttles.
Learn the identifying features for taxis, limousines and private transportation providers.
Fares

Under the hybrid fare model in the new bylaw, both taxis and Private Transportation Providers (PTP) are permitted to accept trips pre-arranged through a mobile app or written contract for a minimum charge of $3.25 per trip.

Rates above the $3.25 minimum are not regulated by the bylaw, and may be negotiated between the PTP or taxi, and the customer.

Both PTPs and taxis may also accept trips pre-arranged through telephone dispatch. For telephone dispatched trips, taxis will charge using a stipulated meter rate of $3.60 for the first 135 metres and $0.20 for each additional 135 metres or 24 seconds waiting time, whereas PTPs will charge using the $3.25 minimum flex fare rate.

Only taxis will be permitted to pick up street hails or use taxi stands using the stipulated meter rate. Keeping the street hail, taxi stand and telephone request options for taxis provides some continuity for taxi customers in how they secure service.

 

Licensing Standards

Licensed vehicles are subject to significant scrutiny by the City, making them considerably safer than unlicensed vehicles.

Drivers are required to provide the City with proof of the proper insurance and class of driver’s licence (1, 2, or 4) as outlined in provincial law. Currently the only acceptable insurance is a valid commercial policy.

A Police Information Check, which must be from Edmonton Police Service, is required. A Vulnerable Section Search is not necessary.

An annual vehicle inspection by a licensed garage and mechanic is also required.

Fines for operating without a City driver’s licence or City vehicle licence under the new bylaw are $5,000, and regular enforcement of unlicensed vehicles for hire continues.

For More Information

Vehicle for Hire Licensing Information

2nd floor, 10111 104 Avenue NW
Edmonton, AB
T5J 0J4

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

Email vehicleforhire@edmonton.ca

To File a Vehicle for Hire complaint

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311

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