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The existing service location closed on February 24 at 4:30pm. Effective February 27, this service is now provided in Edmonton Tower at the Edmonton Service Centre 10111 104 Avenue.

Open Window: One-on-One Support for Small Businesses

Are you a small business owner? Is this your first or second time opening a business? Then make an appointment for one-on-one support to:

  • Understand the business licence, building permit, and development permit requirements prior to starting the process

  • Explore location options for your business

To book your Open Window for one-on-one support, please contact:

About Business Licences

If you are starting a business in Edmonton, you will need a business licence.

A business licence is a good investment. Having a licence shows your customers that you are a legitimate business that complies with local laws and regulations.

Anyone providing goods or services in Edmonton is required to have a licence.

Separate Licences for Each Location

Business licences are location-specific and you usually need a separate licence for each location from which you operate. Some exemptions to this rule are people who sell their product in a public market, exhibition hall, or are travelling or temporary sales people.

For businesses that hire subcontractors, the subcontractors must have their own business licences.

Moving or Selling the Business

If you change your operations or move your business to a new location, you will need to have your account reviewed to determine if a new development permit or business licence category is required.

Licences are non-transferable. If you sell or close down your business, please contact our office.

Business Licence Resources

Our lists of resources can help entrepreneurs get their business open and running.

City of Edmonton Small Business Resources

City Forms

A number of business-related forms are on the permit form listing page.

Three forms are particularly relevant:

Online business licence renewal is available through eServices.

Other City Resources

The fee listing page includes relevant business, development permit and other related fees.

Anyone interested in selling, displaying or distributing goods or services on a public street or other public space should consult the Vending Permit page.

The Zoning Bylaw Matrix outlines the zoning provisions and regulations for permitted and discretionary uses in the the City of Edmonton.

The Industrial Site Locator offers a range of potential business locations.

External Small Business Resources

Mentoring and Training

The Anderson Career Training Institute has experienced entrepreneurs ready to guide you through the business startup process.

Futurpreneur Canada provides ļ¬nancing, mentoring and support tools to potential business owners between the ages of 18-39.

The Microbusiness Training Centre offers step-by-step small business training.

Networking

The Business Link network offers a range of information sessions and other worthwhile services.

The Edmonton Made program works to boost the exposure of local entrepreneurs.

Startup Edmonton connects high-tech entrepreneurs with programs, workshops, community events, and mentorship.

Regulations and Standards

Alberta Agriculture outlines the regulations and other rules for Alberta Approved Farmers' Markets.

The Alberta Gaming and Liquor Commission (AGLC) Liquor Licence Regulations explain the requirements for various categories of licences.

The Alberta Health Services Food Facilities Information includes provincial checklists and otehr guidelines.

The Alberta Safety Codes Council Barrier-Free Design Guide provides information about accessibility requirements under section 3.8 of the Alberta Building Code.

The Giovernment of Canada's Business Startup Checklist includes link to applicable federal and provincial regulatory agencies.

For More Information

Edmonton Service Centre

2nd Floor, 10111 104 Avenue NW
Edmonton, AB  T5J 0J4

Hours of Operation
Monday to Friday
8am to 4:30pm

Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

Email developmentservices@edmonton.ca

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