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Reserve spots during public swim times for groups of 10 or more using the Quick Reservation Program.

The Quick Reservation Program is a reservation booking that allows groups of 10 or more to reserve the required number of spots in the pool during public swim to guarantee that the group can be accommodated and provide front-of-line access for the group upon arrival.

Groups will be greeted by staff and provided a brief overview of facility and water safety information upon their arrival.

How To Make a Quick Reservation

A Quick Reservation can be made in-person at a facility or by contacting 311 at least 16 days in advance. Any bookings with less than 16 days notice are required to receive approval from the facility Foreman prior to being booked. Customers will need to supply the number of people at the time of booking.

Water Safety Ambassadors are available upon requests, free of charge, by contacting the Facility Programmer. A Water Safety Ambassador can assist with water safety education, pool orientation and safe use of equipment and use lifejackets.

Quick Reservation Fee

The Quick Reservation is a $40 fee. Regular Admission fees for the group will be required upon arrival at the facility.

How To Cancel a Quick Reservation

To cancel a reservation, call 311 or go in-person to the facility and a refund will be processed. 

A Quick Reservation can be cancelled up until 16 days before the reservation date to receive a full refund. Any cancellations within 16 days will result in the $40 not being refunded.

Please note:

  • Group Leisure Access Program agencies and organizations are exempt from the $40 charge and can arrange Quick Reservations through 311
  • City of Edmonton Day Camps are not required to pay the $40 front-of-line fee
  • This is only for pool drop-in/public swim bookings and does not affect group bookings at City of Edmonton attractions
  • Clareview and The Meadows, Kinsmen Sports Centre and Peter Hemingway are currently not part of the Quick Reservation Program

For More Information

311 Contact Centre

Online Contact 311 Online
Telephone

In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555
Email 311@edmonton.ca

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