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Using This Site

The City of Edmonton has designed this website to operate on a wide range of web browsers and operating systems. Our goal is to provide website access to all users, regardless of what technology they are using or their visual or physical impairments.  The following applies to the main http://www.edmonton.ca/ site - some city subdomains and applications may have their own requirements.

This website is viewable in:

  • Any modern standards compliant web browser
  • Internet Explorer 7 and higher (Windows)
  • Mozilla Firefox 24 and higher (Windows, Mac and Linux)
  • Safari 2 and higher (Mac, Windows)
  • Chrome 10 and higher (Windows, Mac and Linux)
  • JAWS, VoiceOver and other screen readers


In order to support as many visitors as possible and allow all users (including those with visual impairments or physical disabilities) to access this website, the site has been developed according to recognised  accessibility standards set down by the World Wide Web Consortium (W3C).

The "Skip to content" link in the top right-hand corner of every page allows visually impaired users and those using screen readers to move quickly to the main content of a page. (Internet Explorer 6.0 moves the visual focus, but not the input focus.)

PDF Documents

Some documents on this website are available in a PDF format. Adobe Acrobat is needed to open these files. Acrobat is available for download at no charge from Adobe.


Videos on this website are provided in both Adobe Flash and HTML5 format.   Most browsers and devices will be presented with the Flash video player and will get full functionality. If you do not have Adobe Flash installed or if your device does not support it, the video will be presented as a basic HTML5 video, which should be supported by recent browsers.   Flash Player can be downloaded at no charge from Adobe.

Audio Clips

Audio clips on this website are provided in Adobe Flash  format and require Flash Player version 8 or higher.   Flash Player can be downloaded at no charge from Adobe.

Mobile Devices

This website has been designed to work on iPhone, Blackberry, Android, and Windows Mobile devices. On most mobile devices, you should receive the full version of the website. On devices that do not have a full graphical browser, you should receive a simplified version of the website.

Printing Pages

All pages on this website should print on regular 8.5" x 11" paper, free of navigation and non-content design elements. You should be able to print all site pages without colour or graphics. You do not require a special print-friendly version. All pages on this site can be printed using your browser's "Print" command.

Resizing Text on This Website

If you find text on this website difficult to read, most web browsers will let you change the default text size. You can easily set this yourself, and the help files in your browser will give you exact instructions. For example, on Internet Explorer version 6, you can click the "View" menu, then select "Text Size", and then select "Larger".

Web Applications

Some City of Edmonton web applications may have their own requirements.  Wherever possible, those applications are on their own sub-domain (e.g. maps.edmonton.ca), and they will list their requirements separately.