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Street Lighting - FAQ's

Who do I contact for streetlight outages or damaged/fallen street light poles?

Power outages should be reported directly to EPCOR. They will ensure that power is restored within 48 hours.

Call 780-412-4500

Online EPCOR's Trouble Reporting Page

A badly damaged or fallen light pole should be reported to Traffic Management Centre durning business hours and EPCOR after hours and on weekends.

During regular business hours:

Call 780-496-3095

Email transportationoperations@edmonton.ca

After hours and on weekends contact EPCOR:

Call 780-412-4500

Online EPCOR's Trouble Reporting Page

Please be sure to provide an exact location so that we can take care of the issue in a timely manner.

Who owns the street lights?

The City of Edmonton owns all street lights and infrastructure. All maintenance is performed by EPCOR.

How do I get alley lighting installed in my back alley?

Alley lighting is a neighbourhood renewal construction service offered by the City of Edmonton for residents.

For More Information
Alley Lighting
What standards are followed by the City of Edmonton for Streetlights?

For More Information

Transportation Operations

15th Floor, Century Place
9803 - 102A Avenue
Edmonton Alberta
T5J 3A3

Telephone 311
Fax 780-496-1757
Email transportationoperations@edmonton.ca