AISH Subsidized Transit Pass ProgramThis information is subject to change. Effective December 15, 2011
- What is the City of Edmonton AISH Transit Pass?
- How much does it cost?
- Who is eligible for this discounted pass?
- How do I sign up for this program?
- How is payment made?
- Is this pass the same as an adult monthly transit pass?
- Can AISH recipients use this pass on the DATS system?
- How long does an AISH recipient have to commit to this program?
- Can an AISH recipient exit the program once they start?
- What if one loses their bus pass or it gets stolen?
- When is the deadline to participate in this program?
- Will my personal information be shared outside the City of Edmonton?
- Where do AISH recipients get their monthly passes?
- Are these passes transferable to other adults?
- Is this a temporary or permanent program?
- Can other low income individuals, or people participating in other income support programs, participate in this subsidized transit pass program?
- Can a disabled person who doesn't receive AISH benefits purchase this discounted pass?
- Where can I get more information?
- 1. What is the City of Edmonton AISH Transit Pass?
Edmonton City Council approved a special subsidized transit pass for AISH recipients living in Edmonton. This subsidized pass may only be used on regular Edmonton Transit services, and is intended as an incentive for individuals with disabilities who receive AISH benefits to use regular and community buses and the LRT. See the ETS Fares page for the current AISH pass cost. The Provincial Ministry of Alberta Seniors and Community Supports has agreed to cooperate with the City of Edmonton in helping those Edmonton AISH recipients interested in this program to enroll in it.
- 2. How much does it cost?
- 3. Who is eligible for this discounted pass?
Persons who reside in Edmonton and currently receive the AISH benefit.
- 4. How do I sign up for this program?
Completed application forms may be returned to the ETS Customer Service Office during regular business hours or mailed to:
AISH TRANSIT PASS PROGRAM
Main Floor, City Hall, 1 Sir Winston Churchill Square
- 5. How is payment made?
AISH recipients who choose to participate in this have two choices for payment.
- They may choose to have their bank account debited in the amount of $35 per month, on the day they receive their AISH benefits.
- They may choose to come to the ETS Customer Service office to purchase their pass each month. They must bring their current Health Benefit Card from AISH each time.
- 6. Is this pass the same as an adult monthly transit pass?
- 7. Can AISH recipients use this pass on the DATS system?
No. This pass is for use on the regular transit services, that is, the regular 12 metre (40 foot) and articulated buses, community buses and the LRT – all equipped with positions to secure wheelchairs. One of the goals of this program is to encourage persons with disabilities, who are able, to try the regular transit system with its many accessible features.
- 8. How long does an AISH recipient have to commit to this program?
As long as they wish to receive transit passes at the discounted rate.
- 9. Can an AISH recipient exit the program once they start?
Yes. You can make arrangements with Edmonton Transit to stop the auto debit transactions temporarily or permanently. You will need to let ETS know of this change five working days before receiving your AISH benefits.
- 10. What if one loses their bus pass or it gets stolen?
Lost and stolen bus passes will be considered the same as lost or stolen cash and will not be replaced. Additional passes may be purchased at the regular adult rate.
- 11. When is the deadline to participate in this program?
There is no deadline. You can enrol in the program at any time.
- 12. Will my personal information be shared outside the City of Edmonton?
Yes. For administration of the program, and to enrol in the program, the Provincial Ministry of Seniors and Community Supports must verify that a person is receiving AISH benefits and resides in Edmonton. The City requires your banking information and mailing address to process payment and to mail the bus pass each month. Your personal information is protected by the privacy provisions of the Freedom of Information and Protection of Privacy Act.
- 13. Where do AISH recipients get their monthly passes?
- Clients who chose the auto-debit program. Once the City verifies that payment has been made, the pass will be mailed to the address provided by the AISH recipient. The pass for the upcoming month should arrive in the mail a few days before the start of that month.
- Clients who are not on the auto-debit program will need to come to the ETS Customer Service office with their current Health Benefit Card and purchase their pass each month.
- 14. Are these passes transferable to other adults?
- Passes are intended for the use of AISH recipients only and may not be transferred or sold to others.
- 15. Is this a temporary or permanent program?
This is now an ongoing program, funded and approved by Edmonton City Council. As with any program, the terms and conditions are subject to change at the discretion of the City of Edmonton.
- 16. Can other low income individuals, or people participating in other income support programs, participate in this subsidized transit pass program?
No. This program is only for those AISH recipients, residing in Edmonton, who sign-up to participate in the program.
- 17. Can a disabled person who doesn't receive AISH benefits purchase this discounted pass?
No, this program is limited to those persons residing in Edmonton who are currently receiving the AISH benefit.
- 18. Where can I get more information?
Contact ETS at 780-496-8321 or your AISH worker.
For more information:
Contact Customer Services