Disabled Adult Transit Service (DATS)
DATS provides door-to-door public transportation for registered, pre-booked passengers 16 years of age or older who have a severe physical or cognitive disability and meet the required eligibility criteria. DATS takes reservation bookings three days in advance of travel, two days in advance of travel, and the day before until 12:00 noon. Subscription bookings are available for trips required on a regular basis, such as work or school.
All passengers must be registered with DATS before booking trips.
- Trip Booking Request and Cancellation Forms
- Customer Satisfaction Survey
- A Guide to DATS PDF File
- Community Conversation 2012
Registrants must complete an application form which includes a recommendation from a health care or social services practitioner. Applications require approximately two weeks to process. For more information, call DATS Customer Care Centre at 780-496-4567. Please refer to DATS Hours of Service and Booking Procedures for hours.
- DATS Application Form (updated October 2010)
- Electronic DATS Application Form
- Guide to the DATS Application Form
- Guide to the DATS Application Form (PDF) (updated October 2010)
- Seniors on the Go Travel Training
- DATS Hours of Service and Booking Procedures (updated January 2009)
- DATS Information Sheets
- Tips on Using DATS
- DATS Fares
- DATS Advisory Group
- Alternative Accessible Transit Opportunities
- Interested in becoming a DATS Operator?
- 360° Tour of a DATS Van
- Accessible Features (on Edmonton Transit)

For more information:
DATS Customer Care Centre
| Telephone | 780-496-4567 |
|---|---|
| TTY | 780-496-5506 |
| Fax | 780-496-1008 |
| dats@edmonton.ca | |
| Website | (http://www.takeETS.com/DATS) |

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