DATS Trip Booking Request and Cancellation Forms

Trip Booking Request Forms

Trip Type

Reservation

Group

Subscription

Trip Booking Cancellation Forms

Trip Type

Reservation

Group

Subscription-Change

Subscription Cancellation (Permanent or Temporary)

Request and Cancellation Information

Request Forms:

Please note that Reservation and Subscription trip booking request forms must be received by noon the day prior to the requested trip.  Reservation and Subscription Group trip booking requests must be received no later than 5:00 p.m. two days in advance. 

Cancellation Forms:

Please note that cancellation forms are processed during regular Customer Care Centre operating hours.  Please do not fax same day cancellation forms outside of these hours as they will not be processed.  Operating hours are:
  • Monday-Friday 7:30 a.m. to 5:00 p.m.
  • Saturday and Sunday 7:30 a.m. to 12:00 noon. 

For more information:

DATS Customer Care Centre

Telephone

780-496-4567

TTY 780-496-5506
Fax 780-496-1008
Email dats@edmonton.ca
Website (http://www.takeETS.com/DATS)
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