Callers will notice something different when they call in to BusLink. After 21 years, we’ve replaced our old software with a new, improved interactive voice response system. This new system has been streamlined and provides users with the same information, now with additional lines and updated menu options. Option 1 provides scheduled bus information for the current time of day, while option 2 allows users to find scheduled bus information for future times.
Each bus stop has its own 4 or 5 digit bus stop number. You can find that number in several easy ways. They are:
Bus stop numbers can be found at the bottom of every bus stop sign in Edmonton.
BusLink is a 24-hour automated information system you can access to get schedule and other transit information anytime you need it.
Since it started in 1994, BusLink has helped more than 44 million Edmonton Transit users get to their destinations. And it can help you too. Simply pick up the phone.
Dial 780-496-1600 on your phone. If you need schedule information, enter the four or five-digit bus stop number. If you're looking for special events or other ETS information, please call the relevant number.
No, BusLink has a "skip ahead" feature which allows you to select your choice at any point of the menu. BusLink will skip to the information you select.
BusLink offers three types of scheduling information.
Current time information will give you the schedule times of the next three buses within the next hour. All you need is the four or five-digit bus stop number.
Later today information gives the schedule times for the next three buses at a later time during the current day. You will be prompted to enter the hour and minute of travel and the four or five-digit bus stop number.
Future days offers the schedule times of the next three buses for a specific date and time up to seven days in advance. You will be prompted to enter a number that corresponds to the day of travel, the hour and minute of travel, and the four or five-digit bus stop number.
BusLink can be a valuable resource for any transit user. Information available includes:
- Schedule Information
- Fare Information
- Customer Service hours of operation and location
- Lost and Found
- Safety and Security Information
- Other ETS Services
Yes, BusLink gives schedule times for bus stops serviced by School Specials. Call BusLink at 780-496-1600 on your phone and enter your four or five-digit bus stop number.
School Special buses display route numbers in 600's, 700's, 800's and 900's. Check the windshield card at the front of the bus for the specific route number, which often includes the name of the school.
For more information:
Contact ETS Customer Service Centre