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Parking FAQ

I just got a parking ticket and would like to contest it. Who do I contact?

Your appeal can be submitted in writing of by fax to:
City of Edmonton,
Bylaw Ticket Administration
PO Box 2024
Edmonton, Alberta T5J 4M6
fax: 780-496-5352

You must include the ticket number, your name, mailing address along with a brief explanation of the circumstances regarding the ticket. Please include any applicable information such as a permit number, police file number, etc.

For further information on the appeal process, please call the Bylaw Ticket Administration office at 780-496-5161 between 8:30 am and 4:30 pm, Monday through Friday.

How can I pay for a parking ticket?

Ways to Pay

Online

Submit your bylaw ticket payment online 24/7.

In Person

By credit, cash or debit at:

5th Floor, HSBC Bank Building
10250 101 Street
Monday to Friday
8am to 4:30pm

By Mail

City of Edmonton
PO Box 2024
Edmonton, Alberta T5J 4M6

Please indicate ticket# on cheque or money order only. Do NOT mail cash.

Quick Payment Drop Box

Drop your cheque or money order (no cash) in the Quick Payment Box located at:

Main Floor, Chancery Hall
3 Sir Winston Churchill Square
8:30am to 4:30pm
Monday to Friday

Bylaw ticket inquiries may be addressed at:

Bylaw Ticket Administration
2nd Floor, Chancery Hall

How can I report an illegally parked vehicle? Who do I contact?

Contact the Edmonton Police Services Dispatch Centre at 780-423-4567 and indicate that you have a parking concern.

My car has been towed. How do I find it?

Contact the Edmonton Police Services, Towed Vehicles at 780-496-8668. The Tow Lot is located at 12230-124 Avenue.

I own a recreational vehicle. What are the parking regulations?

Please refer to the Recreational Vehicle Parking web page for further information.

How can I get a disabled parking zone installed in front of my residence?

Please refer to the Disabled Parking Zones web page for further information. Additional information can be received by contacting the Transportation Operations Branch at 780-496-3095.

Who do I contact about a problem with EPark?

Please contact 311 or email to epark@edmonton.ca.

I moved into a neighbourhood with restricted residential parking signs along the street. How do I get a parking permit?

Please refer to the Residential Parking Permit web page for further details on annual, visitor and temporary parking permits, and to find instructions on how to apply for these permits. There are no fees for a Residential Parking Permit.  Additional information can be received by contacting the Planning and Development Department at 780-496-3100.

How many vehicles can be parked on a residential property?

The number of vehicles permitted to be stored on private property may vary. The overall decision is at the discretion of the City of Edmonton Development Authority and regulated by the Edmonton Zoning Bylaw #12800.

Edmonton Zoning Bylaw #12800

Telephone: 311

Online: More Information on Land Use Zoning

Under the Community Standards Bylaw Part II - Property Maintenance Section 6 (b), you cannot have damaged, dismantled or derelict vehicles or motor vehicles, whether insured or registered or not parked on residential property.

Residential Bylaw for Building and Structure

Community Standards Bylaw

How long can I park my vehicle on the street?

Vehicles on city roadways must be moved every 72 hours.   Larger vehicles have additional requirements.   Please see the Traffic Bylaw No.  5590  for further information.

What company operates parking enforcement?

The Uniformed Parking Enforcement program gives parking enforcement officers the authority to conduct patrols and issue traffic tags related to parking infractions.

Due to the wide range of patrolled areas, the parking enforcement program is contracted out. You can find out more about this program and what company currently holds the contract on the Uniformed Parking Enforcemet page.

Uniformed Parking Enforcement

For More Information

Transportation Operations

1500 Century Place
9803 - 102A Avenue
Edmonton Alberta
T5J 3A3

Telephone 311
Fax 780-496-1757
Email transportationoperations@edmonton.ca