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Assisted Waste Collection

Waste collector providing assisted waste service to a senior

The City’s Waste Management Services offers an assisted waste collection service for customers who have difficulty getting their recycling or garbage to the curb or lane. 

Collectors will pick up garbage and recycling from outside the front or back door of the home. There is no additional charge for this service.

Who is eligible?

This service is for Edmonton residents with temporary or permanent mobility challenges who do not have someone to take their waste to the curb or back lane for them.

Assisted waste collection promotes independent living and reduces the risk for dangerous slips and falls caused by icy or wet conditions.

How can I apply?

Complete and submit the online application form.
A print friendly application form is also available.  Printed applications can be completed and either faxed or mailed following the instructions on the application form to the City’s Waste Management Services.  

How will my application be processed?

We will contact you by telephone within one week after receiving your application. The application process includes a home visit where customer service staff can help determine the best location for setting out your garbage and recycling, as well as set a start date for your service.

How long can I receive the service?

The service will be provided for a minimum of three months and for as long as you have the need. It is your responsibility to let us know if you no longer need the service by contacting Waste Management Services at 780-496-5698. 

What will the collector pick up?

The collector will pick up the same materials that are collected from all households and the same regulations will apply. Recycling must be in blue bags and garbage can be in a bag (not blue) or container.  Each container must be no larger than 100 litres. Each bag or container should weigh no more than 20 kg (44 lbs). 

For More Information

Customer Support Centre

Telephone

780-496-5698

Email wasteman@edmonton.ca