Lost Pets
All lost and found pets in Edmonton are housed at the Animal Care & Control Centre
About the Service
All lost and found pets in Edmonton are housed at the City's Animal Care & Control Centre.
City Has Your Pet?If your pet is at the Animal Care & Control Centre you may have to pay some fees and fines.
Licensed pets are entitled to one free ride home every 12 months. This means you may be able to reclaim your pet without any fines. If an Animal Care & Control Officer finds your pet, they will bring it to you.
How Do I Obtain the Service?
- Take lost pets to the Animal Care & Control Centre during business hours.
- Pets are checked for tags, microchips and tattoos and a report is created on Pet Lynx.
- To register concerns and for more information, contact 311.
- The Edmonton Humane Society and other rescues help to re-home unclaimed pets.
What the City does with your request
Found a Lost Pet?
If you have found a lost or stray animal, there are a few ways to return the animal to its owner:
- If the pet has a City of Edmonton licence tag, call 311.
- If the owner has consented, you can get the owner's name and address from us and contact them directly.
- Bring the pet to the Animal Care & Control Centre and the City will look for the owner.
- If it is a dog, an Animal Care & Control Officer can come and pick it up.
- If the dog is aggressive, it is best to wait for an officer instead of trying to capture the animal yourself.
- If the animal is injured after hours, take it to the Edmonton Veterinarians Emergency Clinic at 11104-102 Avenue. An Animal Care & Control Officer will pick it up the next day.
If you would like to adopt the animal, be sure to ask for “special consideration” when reporting it or turning it over to the City. If the owner does not reclaim the animal and it is adoptable, you will be considered first for adoption.
Lost a Pet?
If you have lost a pet, follow these steps:
- Immediately look around your neighbourhood.
- Log in to PetLynx and create a lost pet report. This program will match your lost pet report with found pet reports from all over the province.
- All pets at the Animal Care & Control Centre are entered in to PetLynx, so be sure to check it daily for new found pet reports.
- Visit the Animal Care & Control Centre to see if your pet has been turned in.
- After hours, call the Edmonton Veterinarians Emergency Clinic to see if they have your pet.
- Check online to make sure that the contact information associated with your pet’s licence is correct.
- If your pet is licensed and wearing tags, the Animal Care & Control Centre will contact you if your pet is found.
- The Animal Care & Control Centre holds all pets for a minimum of 3 business days, so be sure to check back regularly.
Fees
Fees and fines may be charged to pet owners. If your pet stays at the Animal Care & Control Centre, the City will collect fees to cover the costs for veterinary and daily care of your pet. Fees and fines will be assessed when you pick up your pet from the Centre.
| Reason | Medical and Daily Care | Fines |
| Pet was transferred from Edmonton Emergency Veterinarians Clinic | $60 | |
| Animal Care & Control Centre | First day $25, thereafter $15 per day | |
| At-large | $100 | |
| Not licensed | $250 |
Contact the City About This Service
For More Information
Animal Care & Control Centre
13550 - 163 Street
Edmonton, AB
Facility information and hours
| Telephone | In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|---|
| Fax | 780-496-8824 |
| 311@edmonton.ca |
Related Information
Pet Lynx - PetLynx matches lost pet reports with found pet reports from all over the province. All pets at the Animal Services Facility are registered with PetLynx.
Edmonton Veterinarian's Emergency Clinic - The Edmonton Veterinarians Emergency Clinic will take injured animals 24 hours a day.
Pet Education.com - Expert information on how to care for all types of pets.

