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Emergencies & Inquiries

Sewer Trouble: 24-Hour Numbers

Problem Phone
Blocked sewer service 311
Drainage or sewer trouble 311
Flooded basement or street 311
Sewer odour or illegal dumping complaints 311
Gold Bar odour complaint hotline (EPCOR) 780-412-3414

General Information and Services Numbers

Topic Phone
Drainage general information 311
Drainage environmental concerns 311
Flood prevention program - home check-up 780-944-7777
Gold Bar wastewater treatment plant (EPCOR) 780-412-3414
Lot grading information and assistance 780-496-5576
Lot grading re-inspection requests 311
Permanent area contributions (PAC) 780-496-3618
Stormwater management lakes 311
Sump pump discharge 311
Utility bill inquiries and complaints (EPCOR) 310-4300
Water & sewer service inquiries 780-496-5444 or 311