311 Explorer
With the Edmonton 311 Explorer, you can see on a map the various types of reports made to 311 in your neighbourhood and across the city.
About the Service
With the Edmonton 311 Explorer you can:
- View the various types of 311 reports that have been generated near your home, in your ward or across the city on public property
- Track the status of the reports, or even
- Use the data sets to create, enhance or build applications!
You can use the 311 Explorer on a personal computer.
The 311 Explorer is part of the Open City initiative which guides the development of innovative solutions to connect Edmontonians to information, programs, services and engagement opportunities. Please note that protection of privacy legislation restricts the release of some information.
How Do I Obtain the Service?
Contact the City About This Service
For More Information
| Online | Contact 311 Online |
|---|
| Telephone | In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|---|
| TTY | 780-944-5555 |
| 311@edmonton.ca |
FAQ
Only reports on public property are shown on 311 Explorer. Please note that protection-of-privacy legislation restricts the release of some information.
Reports on public property are shown in 311 Explorer starting from January 1, 2013. Note that not all flags indicate open tickets.
Closed means the appropriate City area has investigated your concern and has taken the necessary action to resolve your request. Please call 311 if further information is required.
The heat maps allow citizens to view the volume of requests by area. The darker the colour, the higher the concentration of reports.
Filters let you refine your search. You can search by ward, service category, and request status simply by putting a check mark in the filter box. To search by ticket number or time frame, you need to fill in the blank.
Drainage Maintenance pertains to pooling water issues on roads, trails, or sidewalks and any draining concerns, such as broken manhole covers or storm outfalls, spillage or sewer odours.
Vandalism/Graffiti includes damages or graffiti on City Structures, playground structures, bus shelters, government buildings ,utility and street lights.
Tree Maintenance pertains to trees on City property; hazardous and non-hazardous trees, branches, stumps or dead trees needing removal, and trees causing obstruction of views that require pruning.
Litter & Waste lists areas with overflowing garbage cans, requests for garbage cans and reported litter.
Parks & Sports field Maintenance includes any maintenance to City trails, pathways playground equipment, and sport fields.
Snow and Ice Maintenance includes road, sidewalk and parking lot snow/ice concerns, windrow inquiries, and general winter maintenance.
Road/Sidewalk Maintenance captures concrete damage, cracks in sidewalks or roads, rail crossing repairs, displaced steel plates, paving concerns, and street sweeping requests.
Structure Maintenance displays damages or repairs to structures such as bridges, stairs, and benches.
Potholes captures potholes on roads and alleys.
Dead Animal Removal reports animals that are found deceased on City owned property.
Pest Management displays concerns of problem animals and insects such as tree bugs, wasp nests, gophers or beavers that are on City owned property.
Traffic Lights and Signs includes traffic light signal or audible timing issues, traffics sign damages, and requests for traffic signs, bus shelters, benches and pads.
