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Rutherford Services

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Services available to you include report a pothole, residential street cleaning, big bin events, licences, DATS and fire rescue, permits and bylaws, transit, garbage collection, snow removal and community sandboxes to name a few.

To find out more, choose the topic of interest below.


Animal Care & Control

Report concerns with pet owners or pet behaviour.

Bylaws - Make a complaint

Submit bylaw complaints online.

Bylaw Enforcement

Enforcement Officers provide education, warnings, inspections and apply penalties.

Bylaws - Pay tickets

Make a payment.

Parking Enforcement

Contact the City for complaints, concerns, or inquiries.

Garbage & Recycling

Aggregate Waste

Recycle concrete and asphalt waste.

Garbage Collection : Assisted - Apply

Apply for assistance getting garbage and recycling to the curb or lane.

Big Bin Events

Dispose of household items too large for regular collection at no cost.

Blue Bags

Recycling for single-family homes, duplexes, fourplexes and some townhouses.

Blue Bins

Recycling dumpsters for apartments and condominiums.

Construction & Demolition Waste

Recycle at the Edmonton Waste Management Centre.

Eco Stations

Comprehensive waste drop-off facilities.

Edmonton Waste Management Centre

A collection of sustainable waste processing and research facilities.

E-Waste (Electronics)

Recycle at an Eco Station or the Edmonton Waste Management Centre.

Garbage Collection

For single-family homes, duplexes, fourplexes and some townhouses.

Garbage Collection : Multi-Family

Dumpsters for apartments, condos and other multi-family residences.

Reuse & Recycling

Find where to take reusable and recyclable household items.

Licences, Permits & Certificates

Parking Permits - Annual

Street parking within a Residential Parking Program area.

Compliance Certificates - Commercial & Residential

Issued when structures meet regulations and have permits.

Compliances : Re-stamps (Commercial & Residential)

A Compliance Certificate Re-stamp confirms that any issues identified during a previous Compliance Certificate review have been resolved.

Current Planning Service Centre

Permit, licensing, and payment processing assistance.

Electrical Permits (Commercial)

Required to install, alter or add to an electrical system.

Encroachments (Commercial & Residential)

Allows a structure that extends onto City or public property to remain in place.

Business Licence - Apply, Renew, Pay

Applications, renewals, payments and updates.

Leave as Built (Commercial & Residential)

Buildings that have appropriate permits, but built in a different location.

Lot Grading Inspection - Final (Residential)

Completing landscaping in accordance with the approved design.

Lot Grading Inspection : Rough (Residential)

Grading the clay on the lot in accordance with the approved Lot Grading Plan.

Pet Licences - Apply, renew, pay

Applications, renewals, payments and updates.

Construction & Renovation Permits - Residential

From decks to secondary suites - Residential bylaw and code requirements

Surface Drainage (Residential)

Problems, complaints, and disputes.

Parking Permits : Temporary

For short term or one time events.

Parking Permits : Visitor

Visitor parking in designated neighbourhoods.

Water & Sewer : Connections

Installation of new, or modification of existing connections.

Online Services

eReg - Create & access account

Use eReg to register for programs, courses and camps online.

Golf Tee Times - Book

Book online for Victoria, Riverside, and Rundle Municipal Golf Courses.

ETS Passes & Tickets - Purchase

Buy online.

ETS Trip Planner

Plan your transit trips online.

Events Calendar - View and submit events

Find events and festivals year round.

Pets - Search found pets

All lost and found pets are housed at the Animal Care & Control Centre.

My Property - Map & Info

Find important information online about your property.

Neighbourhood Map

View map to find neighbourhood amenities and information.

Facility Notifications - Check status

Check for closures, subscribe for updates by email or RSS.

Picnic Sites & Gazebos - Reserve

Reserve online to guarantee your exclusive use.

Public Engagement

We seek diverse opinions, experiences and information.

Public Skating - View schedules

Drop-in schedules for free public skating at City of Edmonton arenas.

Sports Fields - Book

Book regulation sized to school yard rectangular fields.

Shinny Hockey - View schedules

Drop-in schedules for City of Edmonton arenas.

Social Media & Subscriptions

Connect and subscribe to City of Edmonton Communication..

Public Safety

Damage or Injury Claims

If City negligence has caused bodily injury, or damage to your property.

Edmonton Police Service

EPS provides community policing, crime prevention, victim support, traffic safety / enforcement, and more.

Emergency Preparedness

Ensuring the City is prepared to respond to a disaster.

Fire Inspection - Report hazards

Report an activity, place or thing that is a fire hazard or safety code violation.

Fire Rescue

Protecting life, property and the environment.

Fire Station Tours

Schedule an educational tour.

Pest Indentification

Before you squish, swat or spray, have your bug identified to see if it's really a pest.

Roads, Streets & Sidewalks

Alley : Lighting

Alley lighting installation.

Alley : Renewal

Reconstruction or resurfacing.

Curb Crossing

For residents who want easier access to their driveways.

Potholes - Report a pothole

Report a pothole for repair.

Sidewalks - Report problems

Report a sidewalk for repair.

Signals & Street Lights

Report outages and damaged or fallen poles to Epcor.


ETS Bus Service

Information, routes, schedules, and maps.

ETS Passes & Tickets - Purchase

Buy online.

ETS Bus Charters - Book

Book a charter for any group or occasion.


ETS Disabled Adult Transit Service.

ETS Trip Planner

Plan your transit trips online.

Football Park & Ride

ETS service for Eskimos home games.

City Attractions Transit Shuttles

ETS service to Edmonton Valley Zoo, Fort Edmonton & John Janzen Nature Centre.

Heritage Festival Park & Ride

ETS service for the Edmonton Heritage Festival.

High Level Bridge Streetcar

Take a ride back into history.

ETS LRT Service

Information, routes, schedules, and maps.

School Service

Trip planning for student transit service.