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Services

Services available to you include report a pothole, residential street cleaning, big bin events, licences, DATS and fire rescue, permits and bylaws, transit, garbage collection, snow removal and community sandboxes to name a few.

To find out more, choose the topic of interest below.

Bylaws

Animal Care & Control

Animal Care & Control is a unit of peace officers who enforce the Animal Licensing and Control Bylaw.

Bylaw Complaints

The On-line Complaints System provides citizens with quick and convenient access to complaint forms.

Bylaw Enforcement

Where citizen activities or property conditions don't meet accepted municipal standards, Municipal Enforcement Officers provide education, warnings, inspections and apply penalties.

Bylaw Ticket Payment or Appeals

The City has many options for paying your bylaw ticket, including online.

Parking Enforcement

The City of Edmonton provides parking enforcement services to both residents and businesses in Edmonton.

Garbage & Recycling

Aggregate Recycling

The City of Edmonton recycles concrete and asphalt from reconstruction projects, private demolition, and household renovations.

Assisted Waste Collection

A service to assist Edmonton residents who have difficulty getting their recycling or garbage to the curb or lane.

Big Bin Events

Big Bin Events allow residents to dispose of household items too large for regular collection at no cost.

Blue Bag Recycling

Single-family homes, duplexes, fourplexes and some townhouses receive Blue Bag collection of household recyclables.

Blue Bin Recycling

Apartment and condominium residents can have recycling collection brought right to their door! With a handy Blue Bin recycling dumpster it's easier than ever for multi-family residents to recycle.

Christmas Tree Recycling

The City of Edmonton has been collecting and recycling Christmas trees set out for curbside collection and at recycling depots since 1990.

Construction & Demolition Materials

Construction and Demolition waste material is accepted for recycling at the Edmonton Waste Management Centre.

Eco Stations

Eco Stations are comprehensive waste drop-off facilities.

Edmonton Waste Management Centre

The Edmonton Waste Management Centre is North America's largest collection of modern, sustainable waste processing and research facilities.

Election Sign Recycling

City of Edmonton election sign recycling available at the Edmonton Waste Management Centre, Ambleside Eco Station or Community Recycling Depots.

E-Waste (Electronics) Recycling

All electronic items such as televisions, computers, etc. can be recycled at an Eco Station or the Edmonton Waste Management Centre.

Garbage Collection

The City of Edmonton provides garbage collection to all residents of Edmonton.

Multi-Family Garbage Collection

City of Edmonton garbage collection for apartments, condos and other multi-family residences.

Reuse & Recycling Directory

Find out where you can take your reusable and recyclable household items.

Licences, Permits & Certificates

Annual Residential Parking Permits

This permit allows residents within a Residential Parking Program area (i. e. a neighbourhood with signs along the streets stating "Except Residents With Valid Permit") to park their vehicles on the street.

Compliances (Residential & Commercial)

A Compliance Certificate is confirmation from the City that all buildings and structures identified on the property have met the regulations under the Edmonton Zoning Bylaw, and have the appropriate building permits.

Compliance Re-Stamps (Residential & Commercial)

A Compliance Certificate Re-stamp confirms that any issues identified during a previous Compliance Certificate review have been resolved.

Current Planning Service Centre

The Current Planning Service Centre provides a wide range of services to residents and development industry representatives.

Electrical Permits - Commercial

Under the Alberta Safety Codes Act and Permit Regulations an Electrical Permit is required to install, alter or add to an electrical system.

Electrical Permits - Residential

Under the Alberta Safety Codes Act and Permit Regulations an Electrical Permit is required to install, alter or add to an electrical system.

Encroachments (Residential & Commercial)

An encroachment agreement is a written confirmation between the City and an owner of a property which allows a structure that extends onto City or public property to remain in place.

Getting a Business Licence

Anyone providing goods or services in Edmonton is required to have a licence.

Leave as Built (Residential & Commercial)

Leave as Built is a confirmation by the City that applies to buildings that have had the appropriate development permits issued but the actual building has been built in a different location than what was approved.

Lot Grading - Final Grade Inspection

This stage includes grading the topsoil, and completing landscaping on the lot in accordance to the design of the approved Lot Grading Plan for residential property.

Lot Grading - Rough Grade Inspection

This stage includes grading the clay on the lot in accordance to the design of the approved Lot Grading Plan for residential property.

Pet Licences

Pet licences are affordable, available online, and ensure that the City can contact you if we find your pet.

Residential Construction Permits

City building permits make sure that development on your property meets the Edmonton Zoning Bylaw requirements as well as the standards of the Alberta Building Code and Mechanical Permits Bylaw.

Surface Drainage Problems & Disputes

If you are unable to settle on satisfactory drainage arrangements with your neighbour, you can contact the City to investigate.

Temporary Residential Parking Permits

Apply for a temporary parking permit if you live in an area with a Residential Parking Program and you need parking for short term or one time events.

Visitor Parking Permit

Residents in Rossdale, Royal Gardens, Windsor Park (UA-4) and Mini parking programs are eligible for visitor permits allowing visitors to park adjacent or in close proximity of the address stated on the permit.

Water & Sewer Service Connections

The City provides installation of new water and/or sewer services or modification of existing services to homeowners and developers.

Online Services

Book Golf Tee Times

Book your tee time online for Victoria, Riverside, and Rundle Municipal Golf Courses.

Buy Online

ETS provides the opportunity for you to buy transit products online and have them delivered directly to your home.

eReg Account Request

If you’re a new customer to eReg you’ll require an eReg Account.

ETS Trip Planner

Need to go somewhere? Take Edmonton Transit and plan your next trip with the ETS Trip Planner online service.

Events Calendar

The City of Edmonton offers residents and visitors many unique festivals and special events throughout the year.

Lost Pets

All lost and found pets in Edmonton are housed at the Animal Care & Control Centre.

My Neighbourhood

Get a listing of all of the parks, hospitals, religious assemblies, schools and sports facilities in your neighbourhood or for the entire Edmonton region.

My Property

Find out important information about your property through our easy to use online tool.

Neighbourhood Interactive Map

Use this neighbourhood interactive map to find swimming pools, sports fields, parks, playgrounds, golf courses and spray parks that are in your neighbourhood. Locate fire stations, police stations and bus stops anywhere in the city.

Online Notifications for City Facilities

Quickly check if your favourite recreation centre, ski trail, golf course, and more are open or closed. Subscribe to receive updates by email or RSS, too.

Picnic Sites, Gazebos & Outdoor Tennis Courts Request

The reservation of picnic sites, gazebos and, outdoor tennis courts is now available online 24 hours per day, seven days per week.

Public Involvement Opportunities

The City of Edmonton is committed to involving the people affected by the decisions it makes. We seek diverse opinions, experiences and information so that a wide spectrum of information is available to decision makers.

Public Skating Schedule

The current week's free public skating schedule for City of Edmonton arenas.

Request to Book a Sports Field

Edmonton has hundreds of sports fields city-wide ranging from regulation sized fields to school yard rectangular fields.

Request a Gymnasium Booking

Request a school gym, or a gym at ACT, Central Lions Seniors Centre, Royal Alex Hospital, St. FX, or Terwillegar Community Recreation Centre.

Route Schedule Search

Find a schedule for your route with our Route Schedule Search online service.

Send an eCard

Sending City of Edmonton virtual postcards.

Shinny Hockey Schedule

Check when the next shinny hockey game is being played in Edmonton at our many indoor arenas.

Social Media & Subscriptions

The City of Edmonton offers many web-based and mobile technologies to turn communication into an interactive dialogue between you and our organization.

Sports Field Maintenance

The City of Edmonton is committed to maintaining sports fields to the quality standards identified by City Council and the joint use field strategy.

Wireless Edmonton

The City of Edmonton provides public wireless internet connections in various locations in the City.

Public Safety

Damage or Injury Claims

If you believe that the City has been negligent in its maintenance of City facilities, roads, trees and sewers, or operation of vehicles which has caused bodily injury or damage to your property, you can file a claim against the City of Edmonton.

Edmonton Police Service

The Edmonton Police Service provides for protection of life and property.

Emergency Preparedness

The Office of Emergency Preparedness ensures that the City is prepared for, and can respond to and recover from a disaster.

Fire Inspection (Fire Safety Concerns Form)

The City of Edmonton investigates suspected violations of the fire safety code.

Fire Rescue

Edmonton Fire Rescue's main function is to serve the people of Edmonton with the goal of protecting life, property and the environment by providing excellence in services and public safety

Fire Station Tours

Fire Rescue Services gives hundreds of educational tours each year. The tours educate participants about fire safety concerns and Fire Rescue services and equipment.

Pest Indentification

What's this bug? Before you squish, swat or spray, have your bug identified to see if it's really a pest.

Roads, Streets & Sidewalks

Alley Lighting

Alley lighting is a local improvement service offered by the City of Edmonton for residents.

Alley Renewal

Alley renewal is a neighbourhood renewal construction service offered by the City of Edmonton for residents with gravel alleys.

Community Sandboxes

Pick up free sand from participating community sand boxes throughout the City to use on your icy sidewalks.

Curb Crossing

Curb crossings are a neighbourhood renewal construction service offered by the City for residents who want easier access to their driveways.

Report a Pothole

If you are aware of a pothole on any road in Edmonton, notify the City so it can be repaired.

Sidewalk Maintenance

The City of Edmonton maintains approximately 5,000 km of sidewalks to ensure accessibility and safety.

Signal & Street Light Maintenance

If you see a traffic signal or streetlight outage in Edmonton, report the location of the trouble to EPCOR.

Street Cleaning

Each year the City removes the debris left on roads from the winter season through the Spring Clean-Up Program.

Winter Road Maintenance

The City of Edmonton clears snow from roads and walkways to keep Edmonton moving during the winter months.

Transit

Bus Service

Edmonton Transit System (ETS) operates public transit services for Edmontonians.

Bus Stop Schedule Search

Find a schedule for your bus stop with our Bus Stop Schedule Search online service.

Buy Online

ETS provides the opportunity for you to buy transit products online and have them delivered directly to your home.

Charter Service

Edmonton Transit System charters will carry your delegates to and from their hotels, meeting locations, banquets, and entertainment facilities while they're in the city.

Disabled Adult Transit Service (DATS)

Edmonton Transit System (ETS) Disabled Adult Transit Service (DATS) and the services it offers.

ETS provides an extensive Park and Ride service to the Edmonton Indy at the City Centre Airport.

ETS Trip Planner

Need to go somewhere? Take Edmonton Transit and plan your next trip with the ETS Trip Planner online service.

Football Park & Ride

Edmonton Transit (ETS) offers extensive Park and Ride Service to the Edmonton Eskimos Football Home Games.

Fort Edmonton / Valley Zoo Shuttle

ETS offers summer shuttle service to Fort Edmonton, Edmonton Valley Zoo and John Janzen Nature Centre.

Heritage Festival (Park & Ride)

Edmonton Transit (ETS) offers non-stop direct service to the Edmonton Heritage Festival.

High Level Bridge Streetcar

Take a ride back into history on the High Level Bridge Streetcar this summer.

ETS's popular summer historical transit tours feature local historians, who educate and entertain with information on city landmarks and buildings, and ETS history.

LRT Service

Edmonton’s Light Rail Transit provides fast and convenient service for passengers travelling to or from the Northeast, Downtown, Government Centre, University and South areas of the city.

Northlands Track Spectrum Shuttle

Edmonton Transit (ETS) provides direct service to Northlands Park Race Track on scheduled race days.

Route Schedule Search

Find a schedule for your route with our Route Schedule Search online service.

School Service

Edmonton Transit System (ETS) strives to provide safe, reliable transit service to elementary, junior and senior high school students and post secondary students.

Snow Valley Snow Shuttle

Edmonton Transit System (ETS) provides service between Century Park Transit Centre and Snow Valley Ski Club.