Garbage Collection
- What kind of garbage can should I use?
- When is my garbage collected?
- How do I report the garbage collector missed my house?
- I am unable to carry my waste to the curb due to restrictions to my mobility. Is there any program that will assist me?
- What can I put in the garbage?
- What items are not accepted in the garbage?
- What can I do with the unacceptable items listed above?
- How can I help my garbage collector work safely?
- Where should I put my garbage cans or bags on collection day?
- What should I do with needles and syringes?
- I'm building a new garbage stand. Any advice?
- I live on the outskirts of town. Am I entitled to garbage collection?
- 1. What kind of garbage can should I use?
Your garbage can should be:
- less than 100 litres in volume,
- have a secure, easily removable lid
- have fixed (non-swiveling) handles
View the garbageman's choice poster to see a photo of the right can.
Waste will not be collected from oversize garbage cans. Residents who set out oversize garbage containers could face a $60 fine.
- 2. When is my garbage collected?
Garbage is collected weekly from March to October and every 10 to 12 days from November until February.
Please have your garbage out by 7am, otherwise you risk missing collection. Collection days vary so double-check the collection schedule.
Garbage and recyclables are collected between 7am and 10pm April to October.- 3. How do I report the garbage collector missed my house?
Please call 311
- 4. I am unable to carry my waste to the curb due to restrictions to my mobility. Is there any program that will assist me?
Yes. The City offers Assisted Waste Collection.
- 5. What can I put in the garbage?
- regular bagged food waste, packaging, smaller worn-out household items
- bundled or bagged yard and garden waste (tied branches must be under 4ft. long),
- rags/old clothes, broken dishes,
- broken glass (inside a marked puncture-proof container)
- floor sweepings, sawdust, etc. Please be sure to bag dusty materials.
Note: All material must be properly bagged, bundled or put in approved cans. Please keep the weight to less than 20 kg so there's no risk of injury to your collector.
Please help us collect your waste more efficiently - Buddy-up your garbage and blue bags with your neighbour!- 6. What items are not accepted in the garbage?
- household hazardous waste (e. g. , oven cleaners, paints, motor oil, pesticides, toilet cleaners, batteries, propane tanks, light bulbs, solvents, computer equipment)
- large items (mattresses, box springs, furniture, televisions, stereos, sofas, etc. )
- large appliances (fridges, stoves, freezers, dishwashers, hot water tanks, etc. )
- building/renovation material (e. g. , wood with nails sticking out, drywall, carpeting, lumber, etc. )
- tree stumps/roots, manure, dirt or sod
- tires, large metal auto parts
- liquids
- 7. What can I do with the unacceptable items listed above?
Take them to a City Eco Station or landfill. Eco Stations accept many items for free (e.g., household hazardous waste, scrap metal and all electrical appliances).
If you're still not sure what can be recycled or thrown away, download the "Recycling, Garbage or Eco Station?" poster.- 8. How can I help my garbage collector work safely?
Read our Waste Collection Safety Tips. Your collector will be glad you did.
- 9. Where should I put my garbage cans or bags on collection day?
If you have front street collection:
- place your garbage at the curb
- remember to park your vehicle in your driveway
- if there's road construction, put your waste where it is accessible
If your collection is in your rear lane:- place garbage within 3 metres (10 feet) of the rear lane
- ensure the waste cans are easily accessible
- if there is construction in the lane, place your waste at the front curb
- 10. What should I do with needles and syringes?
Please read Needles, Syringes & other Medical Sharps for that information.
- 11. I'm building a new garbage stand. Any advice?
Sure. Sometimes stands can make it hard for collectors to do their jobs, but there are good stands that work well for you and your collector.
- 12. I live on the outskirts of town. Am I entitled to garbage collection?
The City provides waste pickup only where population density allows. If you're not in a collection area, you can arrange for collection on a cost-of-service basis by calling the Waste Management Customer Support Centre at 780-496-5698.
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