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News

ETS Online Store - Potential Order Suspension

Recent media coverage has referenced a possibility of a Canada Post service disruption. In the event this occurs, Canada Post mail delivery may be impacted.

To ensure your ETS transit fare product is delivered prior to a possible service disruption, customers should place online orders before Tuesday, June 21, 2016.

To provide the best customer service possible and to make sure people get the passes they pay for, the ETS online store will be suspended starting Wednesday, June 22. Online sales will resume once mail delivery through Canada Post is confirmed.

If there is a Canada Post service disruption, transit tickets and passes will be available for purchase in-person at the ETS Customer Services Centre at City Hall and at various retailers across the City. Please click here for a full list of retailers.

ETS Summer Service Changes

Fire Aid for Fort McMurray Park & Ride Service
On Wednesday June 29, ETS will provide ​limited ​Park & Ride service to the Fire Aid for Fort McMurray Concert at Commonwealth Stadium​ from 3 locations: Kingsway Mall, Calder City Lot and Davies City Lot.​

Canada Day Service
All ETS bus routes will operate on regular Sunday schedules on Friday, July 1.

Summer Service Changes
Starting June 26, we’ll be making changes to our service to make it more compatible with customer demand.

Metro Line Service Update
As of Sunday, June 19, Metro Line trains will be increasing speeds, including at the pedestrian crossings at 108 Avenue and 113 Avenue.

Improvement Projects 2016
Numerous projects are taking place around the city this year that require temporary changes to some bus routes and schedules.

Detours and Bus Stop Closures
Current notices can be found on the ETS Trip Planner.

ETS Etiquette
ETS is launching a new ‘rider etiquette’ campaign! Our new "THANKS" campaign takes a different spin on educating customers about etiquette.

Transit Watch
To report safety/security concerns or unusual and suspicious activity, call Transit Watch.

For More Information

Contact ETS Customer Service Centre
Facebook http://www.facebook.com/takeETS