About DATS
DATS is a door-to-door public transportation service for trips that can not be completed on regular transit because of a physical or cognitive disability. DATS is NOT a taxi service - it is a shared-ride public transportation service operating within the City of Edmonton. Wheelchair lift equipped vehicles, sedans, minivans, accessible minvans and passenger vans are used to provide DATS service. Vehicles used are clearly identified as "DATS" vehicles.
DATS is administered and scheduled by the DATS Section of the Edmonton Transit System (ETS). The DATS budget is supported primarily from the City of Edmonton tax levy. Cost of the service is partially offset with fares collected from the DATS users. Trips are scheduled to make maximum use of this shared ride service while staying within our budget.
Who Can Use DATS?
DATS service is available to people (permanent residents of Edmonton), 16 years or older, who cannot use regular transit service for some trips because of a physical or cognitive disability. Service is not provided for public and separate school trips.
Youth Service
Service is available for youths between the ages of 13 and 15 years who cannot use regular transit service because of a physical or cognitive disability. Service is offered during off peak hours only (with or without an escort).
Temporary Service
A temporary registration number may be available for individuals who are temporarily disabled, for the period they cannot use regular transit for some trips.
Conditional Service
An application will often be accepted with conditions attached. This means DATS can only be used for those trips where regular ETS will not work. Conditions include ‘in winter conditions only’, ‘in dark conditions only’, and ‘to unknown destinations only.’
The Guide to DATS
Get all the information you need on DATS and their accessible services in a friendly, printable PDF version.
For More Information
DATS Customer Care Centre
| Telephone | 780-496-4567 |
|---|---|
| Fax | 780-496-1008 |
| dats@edmonton.ca |
