City Government

Planning Academy FAQ

Answers to your most frequently asked questions

Course registration is available through the eReg System.

Planning Academy online registration

I can't attend the course, can I get my money back or take a different course later?
Do I have to pay and register on the internet?
Do I have to take the courses in order, Course 1, Course 2, then Course 3?
I want a Planning Academy Certificate. What do I have do to?
Can I register for more than one course at a time online?
I would like to buy a course manual without having to take the course. Is this possible?

1. I can't attend the course, can I get my money back or take a different course later?: We request that you give us 24 hrs. notice to withdraw from a course. Money will be refunded or transfered to another course registration.
2. Do I have to pay and register on the internet?: You can register on-line through the eReg system or by calling 780-496-7946 during office hours Monday - Friday, 9:30am to 9pm. , Saturday, 10:30am to 4pm.
3. Do I have to take the courses in order, Course 1, Course 2, then Course 3?: No, you can take any course in any order. Course 1 explains the history of planning, Course 2 explains regulations, and Course 3 deals with public participation. You can even take an elective before taking any of the three core courses.
4. I want a Planning Academy Certificate. What do I have do to?: You must complete the three core courses and one elective. Certificates are distributed once a year in late fall. If you have completed the requirements and would like to receive a certificate, please make sure that we have your most up-to-date contact information.
5. Can I register for more than one course at a time online?: Yes. The eReg system will accept registration for all courses at one time.
6. I would like to buy a course manual without having to take the course. Is this possible?: Sorry, it is our policy not to give out participant manuals unless they are part of a course offering. We believe that participants will benefit more by attending classes and supplementing this learning with the participant manuals.

For more information:

Planning Academy

6th Floor, 10250 - 101 Street NW
Edmonton, Alberta
T5J-3P4

Title	April Digol
Telephone	780-496-6057
Email	planning.academy@edmonton.ca