Did Your Basement Flood During the Storm?
July 12, 2012
Residents who experienced flooding as a result of a severe thunderstorm to hit Edmonton are reminded to call 311. An East-West band mainly south of the Whitemud Freeway to 23 Avenue was hardest hit by the storm which took place in the early hours of July 12, 2012.
City crews are responding to emergencies first, but Drainage Services will follow up on basement flooding reports as soon as possible to assess any drainage system issues in each area. Residents are encouraged to call 311 to report dislodged manhole covers, plugged catchbasins.
Homeowners are responsible for dealing with flooded basements, however residents may qualify for the City’s FloodProof Program. Residents are encouraged to report flooded basements to see if they qualify for a subsidy towards the installation of backflow valves to prevent future flooding.
Residents can do a number of things to deal with their flooded basements. First, proceed with caution. Then check your electrical system and appliances and turn off all main switches. Disinfect thoroughly, salvage your belongings and dry out the affected area.
Most importantly, contact your insurance company for advice on clean-up and claims procedures.
For more detailed information on how to deal with a flooded basement, residents can refer to the After the Flood action list at www.edmonton.ca/floodprevention
For more information:
| Online | Contact 311 Online |
|---|
| Telephone | In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|---|
| TTY | 780-944-5555 |
| 311@edmonton.ca |
Transforming Edmonton
Twitter
Facebook
YouTube
RSS
