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Fire Rescue Services

Fire Rescue Services

Branch Mandate

Through the protection of life, property and the environment, Fire Rescue Services improves the livability of all Edmontonians. The provision of internationally-recognized frontline fire rescue services, fire prevention programs and public education make the city a safer and healthier place.

Branch Services

Fire Rescue Operations

Fire Rescue Operations responds to emergencies in Edmonton, including fires, medical events, technical rescues, and hazardous materials events. Fire Rescue Operations also provides specialty operations and pre-incident planning programs.

Office of Emergency Management

The City of Edmonton's Office of Emergency Management was established in 2002 to ensure that the City is prepared for, and can respond to and recover from a disaster.

Public Safety

Public Safety provides fire inspections and investigations, public education, fire prevention, and FRS/EPS partnered arson investigations. Public Safety is also responsible for environmental management and the Quality Management Plan (QMP).

Training & Logistics

Training and Logistics facilitates the training, E-learning, recruitment, logistical planning, and joint health and wellness for Fire Rescue Services. Training and Logistics also coordinates the facilities and protective equipment, and the Fire Rescue fleets equipment.

Technical Services

Technical Services manages all Emergency Response Communications, call evaluations, dispatch services, mapping, fire accreditation, partnership agreements, environmental programs, and public safety technology.

For More Information

General Emergency Services Contacts


In Edmonton: 311
Outside Edmonton: 780-442-5311

TTY 780-944-5555, code: erdinfo
Fax 780-496-1518
Email efrsinfo@edmonton.ca

Note:  Do not use efrsinfo@edmonton.ca in an emergency. When contacting Fire Rescue Services via this email address, you will receive a response within 3 business days.


Telephone 911
TTY 780-425-1231