The City Manager leads more than 12,000 employees who provide a range of services that touch Edmontonians in some way, every day. The City Manager also provides information and advice to support City Council in their role in making decisions and setting policy.

Citizen Services is a front-line partner with citizens and communities committed to creating a safe, healthy, and vibrant city. On any given day, this department manages hundreds of activities in its commitment to serving the people of Edmonton and making a difference, every day.

City Operations is a City of Edmonton department effective March 1, 2016.

Communications & Public Engagement is a City of Edmonton department effective March 1, 2016.

Financial & Corporate Services provides corporate and business support to the entire organization. This support—just to name a few—includes: 

• day-to-day accounting and strategic financial analysis, 
• collection of $1.4 billion in municipal property taxes and management of multi-billion-dollar operating and capital budgets and 
• provision of expertise in legal, tendering, IT and HR services. 

Integrated Infrastructure Services is a City of Edmonton department effective March 1, 2016. 

Sustainable Development is a forward-looking organization that plans, promotes and advocates change that moves this city towards the Edmonton envisioned by the citizens we serve.

The work of this department concentrates on planning and executing for the development needs of today and the future.