Community & Recreation Facilities
Community and Recreation Facilities enhances the livability and vibrancy of the city by providing places and opportunities for all Edmontonians to gather, connect, recreate and celebrate.
Customer Relationship Management
This area is the first direct contact for current and future customers. The section is responsible for customer services at the front counters of facilities, facility bookings and rentals, liaison with various sport users including user committees, high touch booking services at various facilities and attractions, program registrations at facilities, the Leisure Access Program, the Electronic Funds Transfer Program, Corporate and Community Wellness and brokering new revenue opportunities through advertising sales and sponsorship.
Civic Events and Partnerships
The Civic Events Office coordinates City services for festivals and events, making it easier and less time-consuming for organizers to get the permits and access to the services they might need. From major events like the Edmonton Indy to marathons, fundraisers and community celebrations showcasing our city’s dynamic arts and cultural scene, the Civic Events Office helps to ensure these events run safely and smoothly from start to finish. In addition, the Civic Events Office provides sponsorships to organizations that host events in Edmonton that promote and enhance our city’s reputation provincially, nationally and internationally.
Edmonton Valley Zoo / John Janzen Nature Centre
This section is responsible for operating the Edmonton Valley Zoo and the John Janzen Nature Centre, as well as managing veterinarian services for the zoo and nature centre. With the primary focus on conservation, these attractions provide an enriching and educational experience for Edmontonians and tourists.
Recreation and Leisure Centres / Terwillegar Community Recreation Centre
Recreation and Leisure Centres is responsible for all arena and aquatic operations throughout the city, including the Terwillegar Community Recreation Centre. These facilities serve as community hubs, bringing people together in welcoming and vibrant settings.
Recreation Programs and Events / Kinsmen Sports Centre
Programs and Events aims to enrich quality of life, embrace wellness, and provide personal growth and development opportunities across all age groups. This section is responsible for aquatic and art experiences, physical activity and children's leisure experiences, event and attraction experiences, adult leisure programming, river valley programming, marketing coordination, the City Archives, and operations for the Kinsmen Sports Centre, John Walter Museum and Queen Elizabeth Outdoor Pool.
River Valley and Horticultural Facilities
This section provides service operations for the City's river valley parks and ravine system. This includes maintenance of formal trails year-round and support for the growing numbers of festivals, arts, cultural, and major sporting events held in these parks. Horticultural Facilities operates the Muttart Conservatory, Riverside and Rundle Golf Courses, Victoria Golf Course and Driving Range, and City Cemeteries.
Stewardship / Commonwealth Community Recreation Centre and Commonwealth Stadium
Stewardship is responsible for environmental management, emergency preparedness, operations for Commonwealth Community Recreation Centre, and operations and major events for Commonwealth Stadium and Joe Clarke Athletic Grounds.