Vehicle for Hire

Important Update for Vehicle for Hire Licence Holders

Taxi drivers and dispatchers with a current valid licence will transition to the new bylaw and the licence will expire as it would without having to pay new fees at this time.

All expired drivers' licences that had their expiry dates extended must be renewed by 4:30 pm Mountain Daylight Time, Thursday July 14, 2016.

Vehicles for Hire in Edmonton

Taxi, limousines and shuttles in Edmonton are governed by Vehicle for Hire Bylaw 17400, which was approved by City Council on January 27, 2016 and came into effect on March 1, 2016.

Under the new bylaw, technology-based companies such as mobile app ride sharing services, can operate legally in Edmonton under a new class called Private Transportation Providers (PTPs).

The regulatory framework in the new bylaw helps to answer citizen and business demand for more choice in the vehicle for hire industry, while continuing to firmly uphold the standards set for public safety to protect passengers and drivers.

Private Transportation Providers

Private Transportation Providers

Application and fee details for regional and commercial private transportation providers.

Picture of taxis

Taxis & Accessible Taxis

Information about the requirements for taxi driver, accessible taxi driver licences and plate transfers.

Limousine image

Limousines & Shuttles

The requirements for driver's and dispatch licences for limousines and shuttles.

City of Edmonton Taxi plate

Vehicle Decals & Markings

Learn the identifying features for taxis, limousines and private transportation providers.

Fares

Under the hybrid fare model in the new bylaw, both taxis and Private Transportation Providers (PTP) are permitted to accept trips pre-arranged through a mobile app or written contract for a minimum charge of $3.25 per trip.

Rates above the $3.25 minimum are not regulated by the bylaw, and may be negotiated between the PTP or taxi, and the customer.

Both PTPs and taxis may also accept trips pre-arranged through telephone dispatch. For telephone dispatched trips, taxis will charge using a stipulated meter rate of $3.60 for the first 135 metres and $0.20 for each additional 135 metres or 24 seconds waiting time, whereas PTPs will charge using the $3.25 minimum flex fare rate.

Only taxis will be permitted to pick up street hails or use taxi stands using the stipulated meter rate. Keeping the street hail, taxi stand and telephone request options for taxis provides some continuity for taxi customers in how they secure service.

 

Licensing Standards

Licensed vehicles are subject to significant scrutiny by the City, making them considerably safer than unlicensed vehicles.

Drivers are required to provide the City with proof of the proper insurance and class of driver’s licence (1, 2, or 4) as outlined in provincial law. Currently the only acceptable insurance is a valid commercial policy.

A Police Information Check, which must be from Edmonton Police Service, is required. A Vulnerable Section Search is not necessary.

An annual vehicle inspection by a licensed garage and mechanic is also required.

Fines for operating without a City driver’s licence or City vehicle licence under the new bylaw are $5,000, and regular enforcement of unlicensed vehicles for hire continues.

For More Information

Vehicle for Hire Licensing Information

5th floor, 10250 101 Street
Edmonton, Alberta
T5J 3P4

Telephone

780-496-5244

Fax 780-496-6054
Email vehicleforhire@edmonton.ca

To File a Vehicle for Hire complaint

Telephone

In Edmonton: 311

Outside Edmonton: 780-442-5311