Making Payments

Payments accepted

Payments for the following items are accepted at the customer service counter located on the 5th floor at 10250 - 101 Street, in the HSBC Bank Place building.

Office hours are from 8am through to 4:30pm Monday to Friday. This office is closed on statutory holidays.

Please remember to provide the invoice or bill.

• Pet Licences
• Business Licences
• Mechanical Permit
• Building Permit
• Parking Fine
• Business Taxes
• Parks and Recreation Billing
• City Property Rental Bill
• Property and Meter Permit
• Development Permit
• Property Taxes

The City no longer accepts payment of Alberta Health Services Ambulance Bills at our office. These payments (cheque or money order) should be redirected to: Alberta Health Services, PO Box 1260, Edmonton Main, Edmonton, AB, T5J 2M8.

Payment Types

We accept the following payment types: Cash, Personal and Company Cheques, Money Orders, Bank Debit Cards (Interac), Visa, MasterCard, and American Express.

Note that partial payments are not accepted for any licences. You must pay the fee in full when you apply or renew.

Payment card security policy effective July 1, 2012 The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information. When faxing in payments, please use the fax number provided on the application, 780-496-6034, to ensure that your payment reaches us securely. Alternate methods of payment: Mail Current Planning Attention: Fee Payment 5th Floor, 10250–101 Street NW Edmonton AB  T5J 3P4 In Person Current Planning 5th Floor, 10250–101 Street NW Edmonton AB  T5J 3P4 Office Hours: Monday to Friday, 8am – 4:30pm Phone Service Line: 780-442-5054 Office Hours: Monday to Friday, 8am–4:30pm

Payment Exceptions

We will not accept Visa, MasterCard or American Express payments on business or property taxes.

Online Payments

You may do the following things online: Payment for these licences and permits must be made with a Visa, Mastercard or American Express credit card.

Renew or apply for a Cat, Dog or Pigeon Licence

Pay for a Parking Fine

Apply for a Home-Based Business

Apply for a Commercial Location Business Licence

Apply for an Inspection (contractors only)

Apply for a Mechanical Permit (contractors only)

Payments By Mail

By mail, send payments to:

The address that is listed on the invoice for payments that are being mailed in.

For more information:

Current Planning Service Centre

Sustainable Development
5th floor, 10250 - 101 Street
Edmonton, AB  T5J 3P4

Hours of Operation:

Monday to Friday
8am to 4:30pm

Telephone	In Edmonton: 311 Outside Edmonton: 780-442-5311
Fax	780-496-6054