Making Payments
Payments Accepted
Payments for the following items are accepted at the customer service counter located on the 5th floor at 10250 - 101 Street, in the HSBC Bank Place building.
Office hours are from 8am through to 4:30pm Monday to Friday. This office is closed on statutory holidays.
Please remember to provide the invoice or bill.
- Pet Licences
- Business Licences
- Mechanical Permit
- Building Permit
- Parking Fine
- Business Taxes
- Parks and Recreation Billing
- City Property Rental Bill
- Property and Meter Permit
- Development Permit
- Property Taxes
The City no longer accepts payment of Alberta Health Services Ambulance Bills at our office. These payments (cheque or money order) should be redirected to: Alberta Health Services, PO Box 1260, Edmonton Main, Edmonton, AB, T5J 2M8.
Payment Types
We accept the following payment types: Cash, Personal and Company Cheques, Money Orders, Bank Debit Cards (Interac), Visa, MasterCard, and American Express.
Note that partial payments are not accepted for any licences. You must pay the fee in full when you apply or renew.
Payment card security policy
The City of Edmonton, in accordance with the Payment Card Industry security standards, has taken measures to protect your payment card information.
We are required to delete applications submitted with credit card information by unsecured methods such as fax or email.
If fee payment is required as part of your application, we accept cash, debit, cheque or credit card. If applying by fax, email, or mail, a service representative will call you to advise you of your fees.
Permits/Licences are not issued until all fees have been paid.
Payment Exceptions
We will not accept Visa, MasterCard or American Express payments on business or property taxes.
Online Payments
You may do the following things online: Payment for these licences and permits must be made with a Visa, Mastercard or American Express credit card.
Renew or apply for a Cat, Dog or Pigeon Licence
Apply for a Home-Based Business
Apply for a Commercial Location Business Licence
Apply for an Inspection (contractors only)
Apply for a Mechanical Permit (contractors only)
Payments By Mail
By mail, send payments to:
The address that is listed on the invoice for payments that are being mailed in.
For More Information
Permits and Licensing Service Centre
Sustainable Development
5th floor, 10250 - 101 Street
Edmonton, AB T5J 3P4
Hours of Operation:
Monday to Friday
8am to 4:30pm
| Telephone |
In Edmonton: 311 Outside Edmonton: 780-442-5311 |
|---|---|
| Fax | 780-496-6054 |
