The City's parking bylaws are in place for a reason and they play a major role in making Edmonton a great place to live.

By repeatedly parking illegally, you monopolize public space that should belong to everyone and – if you park in an emergency lane, wheelchair accessible stall,  or too close to an intersection – you can even put other people in danger.

That is why the City has a "three strike" rule. If you have received two tickets for the same violation in the same area, your vehicle will automatically be towed if there is a third violation.

If you drive an out-of-province vehicle, warnings count towards your third strike.

DAY 01

• A Parking Enforcement Officer issues a bylaw tag

DAY 15

• A 'final notice' is mailed to the registered owner of the vehicle if the voluntary payment is not made by the due date

DAY 45

• A 'violation ticket' is created for processing. This ticket will have the required court appearance date printed on it. Failure to attend court may result in a 'conviction in absence.' Please be aware that additional penalties and motor vehicle services denial may be put into effect until all fines and penalties are paid.
  

Bylaw Ticket Administration
2nd floor, Chancery Hall
9930-102A Avenue NW
Phone: 780-496-5161
Fax: 780-496-5352
Hours of Operation:  Monday-Friday, 8:30am- 4:30pm

Contact the Bylaw Ticket Administration office for information on the appeal process options. Alternately, you may wait until the the issuance of a 'violation ticket' pertaining to court attendance.

Contact the Edmonton Police Services dispatch services and ask for the Parking Patrol section at 780-423-4567. If you reach the voice messaging system, follow the prompts for making a parking complaint.

Contact the Edmonton Police Services, Police Seized Vehicles Lot at 780-496-8668.

Write a letter to the address below, Attention: Senior Parking Enforcement Officer. Include specific details that apply (date, time, tag number, issuer number and concern). Remember to include your signature on the document and personal contact information for follow up.

To pay a ticket online, have the ticket number and your credit card information ready. Only VISA and Master Card are accepted.

• On Street Parking Complaints: 780-423-4567
• Agency Parking Program: 780-496-5174
• Officer Commendations/Concerns: 780-496-5173
• Policy/Procedure Inquiries: 780-496-5173
• Fax: 780-429-6990
• Email us at parkingenforcement@edmonton.ca